Job Advert: Digital Inclusion Project Worker
£26,000 pro rata (3 - 4 days per week for 6 - 9 months)
The post-holder will recruit, co-ordinate and support volunteers who provide tech support via telephone, Zoom and in-person; establish procedures for loaning and maintaining devices; and develop partnerships to expand and sustain the project.
As well as having excellent IT and technical skills, the ideal candidate will have the ability to broker new partnerships, including corporate partnerships. At least one year’s experience of project development and delivery is a must, as is knowledge of safeguarding practices, especially keeping vulnerable adults safe online. The role also requires, flexibility, listening skills and patience.
If this sound like you, please read the Job Pack, which contains detailed information about the post and how to apply, and complete and return the Job Application Form and Equal Opportunities Monitoring form.
Holloway Neighbourhood Group is committed to inclusion and racial justice and welcomes applications from people from diverse backgrounds, ethnic minorities, lived experience of mental health conditions, and people returning to work.
The role requires working at our COVID-secure centre in Holloway, Islington and so would best suit a candidate who lives locally.
Closing date for applications: Monday 10th January 2022 at 9 am
As well as having excellent IT and technical skills, the ideal candidate will have the ability to broker new partnerships, including corporate partnerships. At least one year’s experience of project development and delivery is a must, as is knowledge of safeguarding practices, especially keeping vulnerable adults safe online. The role also requires, flexibility, listening skills and patience.
If this sound like you, please read the Job Pack, which contains detailed information about the post and how to apply, and complete and return the Job Application Form and Equal Opportunities Monitoring form.
Holloway Neighbourhood Group is committed to inclusion and racial justice and welcomes applications from people from diverse backgrounds, ethnic minorities, lived experience of mental health conditions, and people returning to work.
The role requires working at our COVID-secure centre in Holloway, Islington and so would best suit a candidate who lives locally.
Closing date for applications: Monday 10th January 2022 at 9 am
In-Touch (friendly Telephone chat service) - Volunteers
SUMMARY OF ROLE
Supporting people who are facing social isolation by maintaining regular telephone contact – making time for a friendly chat and signposting to support services.
MAIN TASKS
- Contact people by telephone
- Provide encouragement and demonstrate a genuine interest in the people you contact
- Signpost people to services if they need support
- Record information about the call on a password protected document
- Email document to your supervisor at the end of your shift
SKILLS NEEDED:
- Listening skills,
- patience,
- a supportive/enabling attitude,
- a friendly and warm demeanor,
- ability to use spreadsheets and email or other satisfactory method of returning your call records to us
- professional approach – offering friendly contact and able to maintain boundaries
- able to interact with new people with an open mind
TIME COMMITMENT: A regular commitment of at least half a day per week for 2 months.
TRAINING: You will receive training on our telephone contact procedures, which includes how to structure a supportive and friendly conversation, adhering to data protection and safeguarding protocols, and how to signpost to other services.
SUPPORT: A named member of the team will be your day-to-day support and we will ask that you commit to a group de-brief at the end of each shift.
REFERENCES: Two references are required.
DBS: As this role involves supporting adults with care and support needs an enhanced DBS check is required.
EXPENSES: Reimbursement of telephone expenses
No qualifications or experience required
Volunteers are required to complete an enhanced police check (DBS), Islington Council’s Online Adult Safeguarding training and read the HNG Volunteer Induction Handbook.
Application Form: Please download the Application form here.
CONTACT: Chelsey Kouloumbris - 020 7607 9794 - chelsey@hng.org.uk
Volunteer Vacancies
Do you have time and skills you would like to share? Why not join our Team as a volunteer at Holloway Neighbourhood Group? Drop in for a chat, or contact Antoinette on 0207 607 9794 or antoinette@hng.org.uk to find out what you could do.
Why Volunteer at The Old Fire Station?
Why Volunteer at The Old Fire Station?
- Acquire new skills
- Gain confidence in talking and dealing with people everyday
- Take on responsibility
- Take on roles which really make an impact within the organisation
- Become part of a team at the forefront of helping its local community